How To Pay Your JEA Bill

If you are a Jacksonville-area customer of JEA, you have a number of options to pay your monthly bill. You can pay:

  • Online: Log in to your account at and make your payment. (Note that there is an extra $4.95 fee for credit card or debit card payments. Payments from your bank account are free.)
  • By Mail: Send your payment to the following address: JEA, P.O. Box 45047, Jacksonville, FL 32232-5047.
  • By Phone: The JEA customer service phone number for payments is . Paying by bank account is free; credit or debit card payments carry an extra $4.95 fee.
  • In Person: You can pay your bill at the JEA Customer Center at 21. W. Church Street in Jacksonville. You can also pay at most local Publix, Walgreens, and Winn-Dixie stores.