How To Pay Your Army Emergency Relief Loan

If you have a loan from Army Emergency Relief (AER), you have the following options to pay your loan each month:

  • Pay Online: to make your payment.
  • Pay By Mail: You can send your AER loan payment to the following address: Army Emergency Relief, 2530 Crystal Drive, Suite 13161, 13th Floor, Arlington, VA 22202
  • Pay By Allotment: Active Duty and Retired Soldiers can request an allotment to make AER loan payments by calling or e-mailing . AER will contact DFAS for you in order to begin the allotment.

Although you can not pay by phone, the phone number to get AER loan customer service assistance is .