If you are an American Family Insurance policyholder, you have a number of options to make your premium payments. You can pay:
- Online: using your Billing Number and zip code.
- By Mail: You can mail your payment to one of two locations depending on your state. For states in the western half of the United States, the address is: American Family Insurance, P.O. Box 9462, Minneapolis, MN 55440-9462. For states in the eastern half, the address is: American Family Insurance, Madison, WI 53777-0001. Not sure which to choose? .
- By Phone: The American Family Insurance customer service phone number for payments is .